Having Trouble?

Are you having trouble using the Diwala platform or App, Find the answers to your questions right here!

4 articles in this collection
Written by Marina Sellstad and Mutuzo Irene Esther

Do you have low phone storage / memory on your phone?

Following is a guide on how to free up space on your phone.

Written by Marina Sellstad
Updated over a week ago

Why you need contact information to use the Diwala platform

Wondering why one needs to use their email address or phone number to use the Diwala platform? Find your answer here.

Written by Mutuzo Irene Esther
Updated over a week ago

Can I use the same email or phone number to register 2 different Diwala Accounts?

You cannot use the same email or phone number to create 2 different Diwala Accounts. Here, we guide you on how to create a 2nd account.

Written by Mutuzo Irene Esther
Updated over a week ago

Struggling to upload a CSV file with your students' details?

Are you an administrator finding it difficult to upload a CSV file with your students' details? Find out what the issue could be here 👇

Written by Mutuzo Irene Esther
Updated this week